On-Demand Webinar
Reclaim Billable Hours: Strategic Outsourcing Wins For Law Firms
Available now
Plus, receive a companion e-book when you sign up.
Get Instant Access
Plus, receive a companion e-book when you sign up.
PATLive and Civille would like to keep you informed with personalized emails. You can opt out at any time.
PATLive and Civille would like to keep you informed with personalized emails. You can opt out at any time.
Get Instant Access
Take Back Your Billable Hours!
Learn the secrets of outsourcing approaches that deliver.
Meet Your Expert Guides
Jackie Gonzalez, Esq.
CEO, PATLive
Jackie is a former practicing attorney and current CEO of PATLive, a 24/7, 100% US-based virtual receptionist service supporting thousands of businesses nationwide. With 20+ years of experience across legal practice and executive leadership, she now helps law firms improve call answering and intake, reduce missed opportunities, and help attorneys stay focused on client work.
“Efficient intake and communication
systems help small firms preserve time
for billable work.”
Wes Lungwitz
Co-Founder, Civille
Wes has spent more than a decade working in digital marketing, specializing in SEO and content strategy for law firms. As co-founder and managing partner of Civille, a legal tech and marketing agency, he helps firms strengthen their digital presence through data-driven SEO and GEO, website optimization, and effective lead capture strategies.
“Effective marketing ensures your firm stays ahead of the competition and consistently captures leads.”
What You’ll Learn:
A clear understanding of how strategically outsourcing support can reduce administrative load and help you respond faster without sacrificing quality or consistency.
Actionable insights for improving lead capture and intake, from GEO-focused website content, conversion-friendly forms, live call answering, and outbound follow-up.
Best practices for choosing the right outsourcing partners, including what matters most for quality, confidentiality, and long-term fit.
Bonus Track
A step-by-step look at how marketing, intake, and lead follow-up work best as a connected system designed to capture and protect revenue.
Practical ways to improve lead capture and intake - from website content to live answering and follow-up systems.
Small law firms are under constant pressure to do more with less time. Client intake, call handling, lead follow-up, and marketing upkeep all compete with billable work, and too often, revenue and opportunities are lost in the process.
Jackie Gonzalez, Esq. (CEO of PATLive), and Wes Lungwitz (Co-Founder of Civille) present a practical, no-nonsense approach to strategic outsourcing: what delivers the biggest return, where firms often waste time and money, and how the right partners can help small firms operate more efficiently without sacrificing quality or control.
You will also receive a companion e-book with deeper insights and a clear framework to help reclaim lost time and strengthen firm operations.
2.6
per day due to administrative demands.
Billable hours average just
40
%
of the attorney workweek
Non-billable tasks consume
2.6
per day due to administrative demands
Billable hours average just
40
%
of the attorney workweek
Non-billable tasks consume
Duration
1 hour of practical, actionable insight
Plus, receive a companion e-book when you sign up.
Learn the secrets of outsourcing approaches that deliver.