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10 Ways to Make Your Holidays Holly Jolly

Read this chapter for 10 ways you can create a magically easy experience for your customers during the holidays.

Holiday Stress: Avoid Yelling at Your Customers

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Don't let the holiday tension get to you. This chapter will guide you to avoid yelling at your customers during the holiday rush.

Make Your Customer Service Dazzle in 2018

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If your aim is to delight, this chapter provides a list of five initiatives that will really dazzle your customers.

What Will I Get from this eBook?

Holidays are a stressful time for any business, and having an action plan will help you - and your customers - make it through the other side unscathed. Read the Holiday Survival Guide tor customer service tips, tricks, and survival how-tos. Start the new year out right by delighting your customers, every time.

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"I have found this ebook to deliver detailed insights into a great topic. This eBook is full of variety and great instructional methods. The knowledge and expertise displayed in this ebook has allowed me to grow my business."

Mark Mainwright
Founder & CEO, AnotherGreatCompany

Holiday Survival Guide for Businesses

Your guide to customer service during the most wonderful time of the year.